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Servicing your military move

Streamlining your move experience

HomeSafe Customer Care is available 24 hours a day, 7 days a week through whatever communication channel you choose: Call, text, email, or live chat. Your assigned expert customer care counselor will answer your questions and coordinate with you every step of the way.

The HomeSafe Connect technology platform is your personalized portal for planning, accessing valuable information, and receiving real-time updates. Geofencing offers real-time visibility of your moving truck within 10 miles of your home, and you can see the photos and names of your moving crew before they arrive. 

HomeSafe Alliance: Making each move better than the last

Your family deserves the utmost respect and care during permanent changes of station. HomeSafe has modernized the military move process to deliver outstanding service throughout every stage of your relocation.

Simplifying your relocation from start to finish

HomeSafe Alliance has you covered throughout every stage of your move. You will use our HomeSafe Connect technology platform to easily navigate each step in the relocation process. For an overview of the HomeSafe Connect experience, watch the video below.


To see a quick video about a particular step in the HomeSafe Connect experience — from pre-move counseling to claims — choose from the topics below. 

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